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Cancellation policy

June 23, 2020 by Carolina

Standard Cancellation Policy

At Arimelia, we offer a refund (minus the non refundable deposit ) for all cancellations made with 30 days or more notice.

For cancellations made with less than 30 days notice, no refund will be given. 

Once you email us to cancel, provided there is more than 30 days notice you will receive your refund of the balance of the amount minus the deposit, within 30 days.

Should you wish to transfer your stay to a third party, please contact us.

To cancel your stay, please contact us, by email to info@arimelia.com

COVID CANCELLATION POLICY- UPDATED on 1 December 2021

 

If you book with us for the Christmas period 2021, or  Easter or Summer season 2022, you will be entitled to a full refund including the deposit if you cannot travel to the location of your booking due to a government restriction for Covid 19.

 

You may also swap your booking for a booking later in the season free of charge, subject to availability and paying any additional price the new season warrants.

 

 

In order to qualify for a refund in these particular circumstances, we would ask for proof you cannot travel such as Government rules, and we would ask you contact us to process this: info@arimelia.com